1. How do I access the course materials? 
   Please visit the Online Course (CCE Online on LearnWorlds).
    

2. When are manuals generally available?
   Usually a couple of weeks after the official syllabus is populated. The site manuals page will be updated with specific dates around that time.
    

3. How much do manuals cost? Can I get a discount if I am paying out-of-pocket?
   Manual pricing can be found on the manuals page when the course opens. There is no explicit separate out-of-pocket discount, but manuals are discounted $100 for everyone for the first month or so after the course initially opens each exam session.
    

4. How long does access last?
   6 months from initial purchase.
    

5. How much does it cost to renew access?
   For any manuals purchased after 2022, the renewal policy is:

   • First renewal (6 months): Anytime, free

   • If you purchased a CCE LearnWorlds course and are otherwise not eligible for a free renewal (already used, or purchased another course), you can receive a $50 "Crystal Clear Exams Comeback Credit Coupon" (CCECCC ツ) using the form described on the Manuals page when course enrollment is open.​
      

6. Are materials downloadable?
   Yes, PDFs and Excels are downloadable. 
    

7. Can I purchase exams/ videos/ practice questions/ etc. separately?|
   No, access is granted at the course level only.

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